Feel free to contact us with the form or drop us a line at hello@vividusmockup.com
Contact us or create a Vividus Mockup account with the email you used to place your order—all your orders will be listed there.
It’s likely because you used a different email address. Please log out of your account and log back in using the email address you used for your purchase. Let us know if you want us to merge your orders so everything is in one place.